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For years I'd kid around with my employees and co-workers about the idea of writing a book about
some of the things that I have seen while working in the fast food industry. But as I started
getting into building webpages, and surfing the internet, I thought why not put some of my stories
online? Besides which, I think we all need a place to vent because, as you all well know, working
within the customer service industry we are expected to be courteous and polite to all of our
customers no matter how rude or nasty they may be towards us.

Before putting these pages together, I went "surfing", searching to see if anyone else had come up
with similar ideas. To my surprise, a few people have. So, here's my "two-cents" worth. Below
are stories of situations that I have encountered with some of our worst customers. And, believe
me, after fifteen years of being in this business, I have a lot of stories to tell. As I get them
ready, they will be posted here, so keep checking back for any additions to this page if you are
interested.


Over a pair of socks?!

Apparently Dissatisfied

A Judge's Daughter

Stop Thief!

An Angel?

Angry Parent


I am also very interested in feedback from those who have viewed my page. Fast food, full
service restaurants, grocery stores, and department stores, etc. -- I know you've had more
than your fair share. So, come on people. Write to me. Tell me your stories about some of
the worst customers that you have dealt with, and I just might post it here for others to read.
So, if you have a customer you'd love to tell off, here is your chance. You may contact me
using the e-mail link at the left, or you may submit your story in my guestbook.


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Please be patient. This site is still pretty much under construction.
I will be adding more stories of some of my worst customers, as well as
other things to this site. As I play around with different ideas, this
site may change from time to time, but the content will remain pretty much
the same. I hope you've enjoyed your visit, and please stop by again soon.
Thank you for visiting.